JIRA Service Desk - IT service desk and customer service
Let your customers submit requests with an easy-to-use portal or add Confluence to Jira Service Desk and get an integrated knowledge base. Machine learning intelligently recommends the right service and learns from every interaction, so the answers are easy to find. Offer a localized experience with 8 supported languages out of the box.
Our Atlassian Experience
Since 2007, we've installed, integrated, customized, administered, and explored the extensive capablitlies of all of the Atlassian products.
We've installed and configured Atlassian products for several Fortune 100 companies, such as Walgreens, and numerous other high-profile companies such as Tory Burch, Kronos, Uber, and Motorola trust us to architect and manage their Atlassian installations.
We'd love to talk to you about your company's Atlassian requirements and tell you a bit more about ourselves. Please feel free to call us at 774.206.1302, email us or use the form on our Contact Us page.
Full Service Support
A dedicated team working on your Atlassian configuration, including installing JIRA/Confluence/Bamboo, creating/configuring JIRA workflows, installing and configuring plugins, troubleshooting, regular maintenance, and training on Atlassian products.
Per Incident Service Support
Atlassian support when you need it without being in a contract. Can include any one aspect from the Full Service Support. This support plan is ideal for companies currently using Atlassian products.
Monthly Administrative Support
Ideal for smaller projects this gives you a dedicated team to install JIRA/Confluence/Bamboo, configure or create a JIRA workflow, install and configure plugins, troubleshoot, and implement regular backups. Everything you need to get started or to integrate Atlassian products into your company.
