Our Clients

Meet our Atlassian clients, in alphabetical order.

Babson

Babson College is a private business school in Wellesley, Massachusetts, established in 1919. Its central focus is on entrepreneurship education and is highly ranked in the United States. Their existing Atlassian Suite consisted of JIRA and Confluence with approximately 2,000 users.

Kristin evaluation Babson's existing Atlassian instances, migrated Jira to a new database and server, upgraded Jira, troubleshooted basic Jira problems with workflows/permissions, and created new projects as needed.

Atlassian products configured:

  • Jira

 

Barrick Gold

Barrick Gold Corporation is the world's largest gold mining company, with its headquarters in Toronto, Canada. Their existing Atlassian Suite consisted of JIRA and Confluence with approximately 20,000 users.

We were brought in to evaluate their existing Atlassian Suite installation before upgrading it to the most recent versions. We also evaluated their existing hardware infrastructure and recommended some hardware upgrades.

We implemented single sign-on using Crowd and Fisheye.

Atlassian products configured:

  • Confluence
  • Crowd
  • Fisheye
  • Jira

 

Black Duck

Organizations worldwide use Black Duck products and On-Demand audit services to secure and manage applications and containers at the speed of DevOps, eliminating pain related to open source security vulnerabilities and license compliance.

Black Duck, now Synopsis, has been a client for several years asking for configuration changes to their existing JIRA instance, upgrading their Jira, Confluence, and Bitbucket instances, providing routine maintenance and fixing any errors. Utilized Scripting Suite Pro to script custom configurations.

Atlassian products configured:

  • Bitbucket
  • Confluence
  • Jira

 

Carbonite

Carbonite began in 2005 as the answer to the question: "Why can't there be an easy and affordable way to back up files online?" Founded as a company serving primarily homes and small business users, Carbonite now protects data for more than 1.5 million customers and organizations.

Kristin and Ruben created change management workflows, analyzed their existing server configuration and recommended and implemented changes to improve system security and hardening, backup scheduling, upgrades to Jira and Confluence, and customizations to Gliffy.

Atlassian products configured:

  • Confluence
  • Crowd
  • Jira

 

Good Technology

Good Technology, owned by BlackBerry Limited, is a mobile security provider headquartered in Sunnyvale, California, United States. The company serves more than 5,000 organizations worldwide in industries such as financial services, healthcare, manufacturing, energy and utilities, legal, government, and technology.

Good hired Ruben to build out their Jira instance to accomodate an Agile Lifecycle platform. This build out included integrations with RightNow and Rally. We custom configured workflows, screens, etc. to accomodate customer communications and upgraded their Jira and Confluence instances to bring them current.

Atlassian products configured:

  • Confluence
  • Jira

 

HP

DXC Technology, an HP subsidiary, is an American multinational corporation that provides B2B IT services.

Kristin merged two Jira Data Center and Confluence Data Center instances using Configuration Manager, migrated Portfolio plans, manually migrated Zephyr test cases and export test cycles and test history, resolved filters, boards, and dashboard problems post-merge, and implemented a script to automate migrating Zephyr test cases.

Atlassian products configured:

  • Confluence
  • Jira
  • Portfolio for Jira

 

IDEXX

Listed on NASDAQ since 1991 and a member of the S&P 500, IDEXX Laboratories, Inc. (IDXX) is the global leader in veterinary diagnostics, software, and water microbiology testing.

Kristin merged two Jira instances using Configuration Manager.

Atlassian products configured:

  • Jira

 

Impravata

Imprivata, the healthcare IT security company, provides healthcare organizations globally with an industry leading platform that addresses critical compliance and security challenges while improving provider productivity and the patient experience.

Integrated Jira with Team Track and Rally.
Migrated Perforce into Git.
Installation of Fisheye and Jira Service Desk.

Atlassian products configured:

  • Confluence
  • Crowd
  • Fisheye
  • Git
  • Jira
  • Jira Service Desk

 

iRobot

iRobot Corporation is an American advanced technology company founded in 1990 by three MIT graduates who designed robots for space exploration and military defense.

Kristin and Ruben streamlined and owned the system configuration of iRobot’s Atlassian suite of products (workflow mods, screen scheme mods, etc, release config) within JIRA, Confluence, JIRA for Portfolio, Gliffy, and Stride. Translated all roadmaps from PPT to JIRA for Portfolio. Championed the adoption of JIRA for Portfolio initiative. Migrated AHA! features from one Jira epic to another. Exported & migrated external Confluence material into iRobot Digital Marketing Confluence space. Trained project managers to upload vision, strategy, notes and PPT decks into iRobot's suite of Atlassian tools. Socialized and built Kanban boards for various leads across Marketing looking to adopt Kanban management styles. Trained all Marketing stakeholders (new training and/or refresher training for existing users) on JIRA and Confluence best practices.

Atlassian products configured:

  • Confluence
  • Jira
  • Portfolio for Jira

 

Kronos

Kronos offers the industry’s most powerful suite of tools and services to manage and engage your entire workforce.

Ruben was hired to simplify the Jira deployment to minimize inefficiencies and increase user productivity. Migrated data from DevTrack to Jira. Installed Greenhopper. Created new and modified existing workflows, created screens, schemes, etc. in their Jira instance. Provided ongoing maintenance, upgrading, and security implementations.

Atlassian products configured:

  • Confluence
  • Crowd
  • Jira
  • Greenhopper

 

Macom

MACOM Technology Solutions is a developer and producer of radio, microwave, and millimeter wave semiconductor devices and components.

Kristin implemented single sign-on (SSO), DUO, configured Jira Service Desk, created Jira Service Desk projects and customized as client requests came in to cater to what they need to be able to do in Service Desk, configured SSL, created a development instance of Jira and Confluence, migrated Jira and Confluence to a new database, installed and implemented Automation for Jira. We also repaired configuration issues with their existing Jira instance and upgraded all of their Atlassian instances.

Atlassian products configured:

  • Confluence
  • Jira
  • Jira Service Desk

 

Motorola

Motorola created the mobile communications industry. They invented most of the protocols and technologies that make mobile communications possible, including the first mobile phone, the first base station, and most everything in between.

This is where it all began. Vanguard Networks, a subsidiary of Motorola, provided the first Atlassian training and certification for Ruben.

Atlassian products configured:

  • Confluence
  • Jira

 

Mozilla

Mozilla is the not-for-profit behind the lightning fast Firefox browser. They put people over profit to give everyone more power online.

Hired to become the technical owner for Atlassian products at Mozilla, we updated their instances of Jira and Confluence. We also designed, built, tested, delivered, monitored, and debugged content search, content archive and system administration activities of their Atlassian instances.

Atlassian products configured:

  • Confluence
  • Jira

 

Parallel Wireless

Parallel Wireless, Inc. develops a wireless cellular network in New Hampshire. It focuses on developing the architecture of the cellular radio access network. The company offers HetNet gateway 3GPP-compliant, SDN and NFV-based, carrier-grade network orchestrator that enables operators to scale and grow multi-vendor and multi-technology (3G, 4G, and Wi-Fi) networks; and converged wireless system, a 3GPP-compliant and carrier-grade multi-RAT node that is available in outdoor and in-vehicle form factors delivering coverage anywhere.

Ruben provided high-level planning & design towards the architecture of a new instances of Jira and Confluence. Provided integration with Salesforce, utilized ScriptRunner in order to script some custom configurations.

Atlassian products configured:

  • Confluence
  • Jira

 

Pfizer

As one of the world's premier innovative biopharmaceutical companies, Pfizer collaborates with health care providers, governments, and local communities to support and expand access to reliable, affordable health care around the world. For more than 150 years, Pfizer has worked to make a difference for all who rely on them.

Ruben was hired to provide Jira Administration for Pfizer's Jira and Confluence instances. Upgrades were required and ScriptRunner was utilized to provide scripting of custom configurations.

Atlassian products configured:

  • Confluence
  • Jira

 

State of South Carolina

The South Carolina Department of Health and Human Services (SCDHHS) administers the Medicaid program, a joint state-federal program whose mission is to purchase the most health for our citizens in need at the least possible cost to the taxpayer.

Ruben was brought on to implement custom configurations for their existing Jira and Confluence configurations to support Agile development. He installed and configured Crowd and Fisheye for single sign-on and integrated JIRA with Git repository utilizing Bamboo, Crucible, and Stash. Ruben designed and implemented High Availability Architectural diagram for all Atlassian servers.

Atlassian products configured:

  • Bamboo
  • Confluence
  • Crowd
  • Crucible
  • Fisheye
  • Jira
  • Stash

 

Tory Burch

Tory Burch is an American fashion designer, businesswoman, and philanthropist, who has won several fashion awards for her designs. She is the Chairman, CEO, and Designer of Tory Burch LLC.

Ruben was hired for a short-term contract to modify existing Jira workflows, creating consistency to workflows, all types of issues types, and implement license management. Created new workflows e.g. implement request management for bugs, enhancements and requests and a workflow to approve code and allow code migration.

Atlassian products configured:

  • Confluence
  • Crowd
  • Jira

 

Turbine

Founded in 1994, Turbine is focused on creating free-to-play games for mobile platforms. We utilize our extensive expertise in creating online worlds that foster powerful social gaming communities to develop our mobile titles, including Game of Thrones®: Conquest, The Lord of the Rings Online, Dungeons & Dragons Online: Eberron Unlimited, and Asheron's Call. Turbine is a wholly-owned subsidiary of Warner Brothers.

Ruben was brought in to improve the efficiency of their existing Jira, Crowd and Confluence instances. This was done by upgrading their Jira, Confluence and Crowd instances and by adding to and improving their Jira workflows, projects, and custom fields. Ruben also created development versions of their Atlassian instances for the developers.

Atlassian products configured:

  • Confluence
  • Crowd
  • Jira

 

Vivox

Vivox, Inc provides managed communication services in the form of integrated voice chat, Instant Messaging to online games, virtual worlds and other online communities with the slogan, "Communication is Critical".

A short-term contract to repair incorrect configurations with their existing Jira instance, migrate their instance to a new server, and to create new projects, workflows, screens, notifications, and permission scheme for the projects.

Atlassian products configured:

  • Jira

 

Walgreens

Founded in 1901 as a single drugstore, Walgreens today is a provider of trusted care in communities around the U.S. through our 8,100 locations in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands.

Ruben was hired under a long-term contract to be the owner of new instances of Jira, Confluence, and Crowd in preparation for the kickoff of Walgreen's eCommerce project. He finished on budget and on time.

Atlassian products configured:

  • Confluence
  • Crowd
  • Jira

 

Atlassian Products

We provide administrator and developer integration, maintenance, and enhancement services on an as needed basis for your company's Atlassian installations. Please read more about the Atlassian Services we provide and about the work that we've done for our previous clients.

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